Terms and Condions of the Camden Canals and Narrowboat Association
All children must be accompanied by a responsible adult. There is a maximum
5 children per adult. Likewise all adults must have at least one child with
them.
Safety on board is paramount - crew safety instructions must be followed at
all times
No smoking, alcohol, or drugs are permitted on this trip
Persons travelling on the boat must not be under the influence of alcohol
or drugs. Any person under the influence of drugs or alcohol in the opinion of
the skipper will not be allowed on board. The skipper's decision is final.
Anyone may be required to leave the boat if they present a safety or other
hazard to the boat or the occupants. The skipper in charge has the final
decision.
Camden Canals and Narrowboat Association operate the boat and will also use
other suitable community narrowboats to which the same conditions will apply.
The boat will not wait for anyone who does not arrive in time for the trip.
You are advised to arrive early
We will do our best to maintain the planned timetable but this cannot be
guaranteed. Boats may be held up due to a range of causes including waiting for
other vessels to pass through the tunnel, over which we have no control. Please
be patient in the event of delay.
In the event of a boat breaking down or other unplanned stoppage due to
circumstances beyond our control we will endeavour to refund fees paid or offer
an alternative trip or route.
Payment must be made when booking. If your credit card payment cannot be
processed due to inaccurate data or if the transaction is not authorised by the
card issuer, no tickets will be issued and you will not have a reservation.
London Canal Museum will attempt to contact you so that you can book again with
a different payment method. Payment is not processed immediately when you
complete the online form so completion of the form does not guarantee you a
place on a boat.
Once tickets have been issued, no refunds will be given
Babies in arms will only be accepted if booking with other children and an
adult. They will require a ticket.
