Visitor Assistants


Front-of-House Volunteers are the museum's front-line team, they welcome our visitors, staff the reception and shop, deal with personal and telephone enquiries, and generally look after the day-to-day task of opening a visitor attraction to the public.

Volunteer ready to welcome visitors

Summary of the Role

You'll be able to gain all of this and more by volunteering at London Canal Museum.

Our Front of House volunteers welcome visitors, look after the museum building and bring the stories of London's canals and the people who worked on them alive to make visiting the museum a memorable experience for all visitors.

If you are outgoing, proactive and reliable and can spare one or two regular days (9.45am-4.45pm) a month for at least 6 months, we would love to hear from you. We are especially looking for people with availability on Fridays, Saturdays or Sundays.

We provide lunch and travel expenses, as well as volunteer socials, discounted entry to the museum and its events, and induction and training.

Our museum is accessible to individuals who have limited mobility and we are very happy to make all reasonable adjustments to ensure that someone can volunteer with us. We enthusiastically welcome volunteers from all backgrounds.

See also: Front-of-house role description (PDF)

As a Front-of-House Volunteer you would:

To be successful in the role you will need to be:

You will also have:

An interest in museums, canals, or industrial heritage is a distinct advantage

Training will be provided in following areas:

Additional opportunities

There are also additional opportunities to get involved with other activities which happen in the museum, for example:

What could you get out of volunteering with us:

Different people want to get different things out of volunteering at the museum. Some of the benefits of volunteering at the museum are:

What are the hours and length of commitment?

If you are interested in volunteering at the museum, please contact the Volunteering and Training Manager:, stating which role you are interested in and why you wish to volunteer with us, along with your CV and details of your availability.