The museum is a medium sized museum on two floors and there is a wharf outside where you can view our tug Bantam IV and look at the attractive canal basin after reading about its history. We are open every day except Mondays (but open on bank holidays) and we are open all year, with just a short closure at Christmas. It is a building with a great deal of character and interest, and our exhibitions tell two linked stories, the stories of London's canals, and of the ice trade for which the building was built. We are one of the most accessible museums in London.
Most visitors take between one and two hours to visit. There is plenty to see. The exhibitions cover the following themes:
Listen to our pre-visit audio guide.
Download our free audio tour to use during your time in the museum. It adds to your visit, it does not duplicate the exhibitions. Listen on your 'phone or MP3 player.
Get ready to use our smartphone multimedia guide during your visit by installing OOKL on your Iphone or Android smartphone (obtain from iTunes or Play Store). It shows you how things work and adds more to your visit, and it's free to use (data charges may apply if your network charges by the Mbyte)
Consider adding a towpath walk to your visit. It takes about an hour to walk and explore from Camden Town to the museum. There is a free audio walking guide to the route and you can also explore with the help of our mobile web-walk on your web-enabled mobile 'phone. Both these guides start from Camden and guide you to the museum. A printed guide leading in the opposite direction is sold in the museum shop.
Bring your camera or camera-phone. You are welcome to take photographs during your visit. Please do not take close-up pictures of children who are not in your party, to avoid possible offense to others.
When you visit, check in on Facebook, Qype, Yelp, Google Places, Foursquare
After your visit, have a browse in the museum shop
Take pictures and share online with your friends
In this visitor information section you will find everything you need to know about visiting the museum from Accessibility to Wi-Fi. Use the pull-down menus above to see a range of useful practical information such as times, charges, travel and mooring your boat if you come to us by water. We could hardly be easier to get to with no fewer than five stations within walking distance, and a large number of bus routes. There are six Underground lines serving King's Cross. You can also enjoy a diffeent view of London by walking to us along the towpath of the Regent's Canal from Camden or Paddington.
A hot drinks vending machine is available offering coffee, tea, chocolate or soup, and visitors can sit beside the rear windows watching boats and wildlife whilst enjoying a hot drink. Drinks from the machine cost 70p. The museum sells canned cold drinks, including bottled water, in the shop, where ice creams are also available. A staffed tea/coffee service can be provided for pre-booked groups of 10 or more visitors, with notice. We don't offer food but there are a large number of food outlets within a 5 minute walk. Local public houses sell meals at lunchtime, and there are several sandwich bars and cafes offering good quality low price hot meals. Some good restaurants are also available nearby and a range of take away fast food outlets is available. On Saturdays and Sundays some sandwich bars and cafes do not open. Museum staff are generally able to give directions to catering establishments.
Lavatories are available on both floors. There are separate ladies and gents' facilities on the first floor and a unisex toilet designed for disabled visitors, but available to all, on the ground floor.