Trust Policies

Information Access Policy


1. Introduction

The purpose of this policy is to set standards for accessible information across the museum’s field of activity. It aims to make information provided by the museum accessible to the widest possible audience. It is complementary to the museum’s Access Policy.

The policy applies to:

In all our information provision we use, so far as is practicable in the circumstances, plain English, with short sentences. We avoid the use of jargon and any specialist terms are explained.

2. Exhibitions

Text used in exhibitions will meet the following specification:

Exhibition panels will meet the following specification:

Where these standards cannot be achieved, an alternative form of access will be provided.

3. Leaflets and Publications

A minimum typeface size of 12 points will be used unless there are exceptional reasons why this cannot be done. We aim to use a typeface size of 14 points whenever possible, except when an alternative large print edition, or an audio version, of the publication is made available.

Large print versions of leaflets and publications will be produced when it is practicable to do so (not including mass produced colour leaflets). The typeface size of large print will be between 16 and 22 points.

Leaflets will include pictorial symbols for the museum’s facilities, including disabled access, induction loop, guide dogs, wheelchair lift, baby changing, and vision impairment facilities.

Publications and leaflets are printed on paper of sufficient quality to prevent the text on the reverse site being seen.

4. The Website

The museum supports the World Wide Web Consortium’s accessibility guidelines and adheres to internationally recognised standards set by that body.

Other Policies Online

Equal Opportunities Policy

Collection related policies

Access Policy

Child Protection Policy

Health and Safety Policy